Survey

Name:


Date:


Email:


Phone:


Address:


How long have you lived here?


Rent amount: $


  1. Are there any areas in which you feel that management could improve performance?


  2. Do you plan on renewing your lease:
    YesNo

    If no, please explain why:



  3. How did you hear about us?
    SignReferralAdvertisement

    Other:


  4. What were the most important things to you in searching for an apartment?
    LocationPriceSchool DistrictReputation of ManagementUnit Size

    Other:


  5. Have you found management to be courteous and helpful?
    VerySomewhatNot at all

    Comments:


  6. Are maintenance calls fixed within 24 hours?
    AlwaysSometimesNever


  7. Has snow removal and lawn care been prompt?
    AlwaysSometimesNever

    Comments:


  8. Was your apartment properly prepared for occupancy when you moved in?
    YesNo

    If no, check:
    General CleaningMaintenanceCondition of CarpetPainting

    Other/Comments:


  9. Is management consistent in the way all tenants are treated?
    YesNo

    Comments:


  10. Are the public areas kept clean?
    AlwaysSometimesNever

    If never or sometimes, which areas need more attention:


  11. Would you recommend the apartments to a friend?
    YesNo



General comments:



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